Background…

The Speech and Hearing Center, Inc. is a not-for-profit, 501 (C) (3), agency serving northeast Florida and southeast Georgia. We provide high-quality audiology and speech/language pathology services to the community. Our operating expenses are defrayed by revenue for services, the sale of hearing aids, grants (United Way of Northeast Florida, City of Jacksonville, Jessie Ball duPont Fund, Sertoma) and donations.

The Center is a member of the National Association of Speech and Hearing Centers.

Locations:

DOWNTOWN:

1128 North Laura Street
Jacksonville, FL 32206

MANDARIN:

12627 San Jose Blvd., #503

Dawn Strausser joined Speech and Hearing Center in March 1998. She currently manages day-to-day operations, and assists with Program reporting for various funding agencies. She has also undertaken the administration of marketing responsibilities and serves on the marketing committee.

Before SHC, she worked in the Insurance Industry for 13 years. Several of those years were spent traveling around the country to various Insurance Companies to assist them in reducing their backlogged inventory of health insurance claims. Her most enjoyable task in the Insurance field was developing and conducting quality assurance programs.

Currently, Dawn is pursuing her Bachelor’s degree in Business Management, from University of Phoenix. With only a few classes left, she feels there is a light at the end of the tunnel!

Dawn’s love for SHC’s mission, the staff, and the patients is what keeps her motivated and excited about coming to work each day. She says her job is very emotionally rewarding, even though she is on the administrative side of patient care.

Dawn’s favorite pastime is spending time with her three sons and their six dogs! She also enjoys traveling, Broadway Shows, painting, and visits with family and friends.